Office Hours and Administrative Support
- Appointment hours:
Mondays, Tuesdays, and Thursdays 9:00 am–5:00 pm.
- Administrative hours:
Remote (phone, email & fax): Mondays, Tuesdays & Thursdays 9:30 am-5:00 pm
(Meeting & Lunch from 12:30 -2pm)
Making Appointments
- New Patients: New patients please call the office at (415) 831-4412 during clinic hours to schedule a 90-minute initial visit. Initial visits cannot be booked through the online system and, currently, there is a wait for initial appointments. An on-file credit card is required to book inital visits.
- Current Patients: Current patients may book appointments online through our MindBody scheduling service here or by calling the office at (415) 831-4412 during clinic hours. (Appointments are not made through email!)
Fees
Dr. Cantwell’s current hourly rate is $430/hour. (Same rate for in-person, telephone or Zoom appointments). Therefore:
90 minute appointment: $645 (Initial visit & other in-depth visits)
60 minute appointment: $430 (Standard follow-up visit)
45 minute appointment: $323
30 minute appointment: $215
Payment Policy
Payment is expected at the end of the appointment. We accept cash, check, VISA, or MasterCard. There is a $25 fee for each returned check.
Insurance Policy
- Dr. Cantwell does not accept any health insurance plans at MCMD. After the visit, (non-Medicare) patients with PPO insurance will be given a superbill with appropriate CPT/ICD10 diagnostic codes for them to submit to their insurance plan to seek out-of-network reimbursement (directly to the patients).
- Patients covered by Medicare, Medicare supplemental, or Medi-Gap insurance policies will be given only a simple receipt (without CPT/ICD10 codes) and will not be able to submit any claims to their insurance policies for Dr. Cantwell’s services.
- After telephone/Zoom appointments patients will automatically be emailed a simple receipt (without CPT/ICD10 codes) when charged since these visits are not usually covered by insurance.
Cancellation Policy
To cancel or reschedule and appointment, call the office at (415) 831-4412. Patients must give four calendar days notice to either cancel or reschedule an appointment without charge. If less than four days notice is provided or for no shows, clients will be charged 100% of the full appointment fee. We require that all patients have a current credit card on file.
